Your inbox sets the agenda
Customer questions, supplier chasers and messages needing a careful reply pull you away from paid work.
Part of the Versatile Global Network
Get the admin
off your desk.
You didn’t start a business to spend your day answering emails, formatting documents and chasing paperwork. Hand it over and get back to customers, sales and the work only you can do.
Your admin. Our time. Your time back.
✓ UK-based
✓ Founder-led
✓ No long contract
VGN workload view
Illustrative example
Inbox and replies90 minutes
✓
Quotes and documents2 hours
✓
Follow-ups90 minutes
✓
Time returned
5 hours
to use where you matter most
Done Supplier follow-up sent
Ready Proposal formatted
The problem
The expensive part isn’t the task. It’s the interruption.
Small jobs break up the day, sit in the back of your mind and follow you home. Individually they look harmless. Together they stop the business moving.
Paperwork waits for evenings
Quotes, letters, documents and spreadsheets get pushed to the quiet hours you should have back.
Follow-ups fall through gaps
Good leads go cold, routine follow-ups sit open and customer records drift because there is always something more urgent.
Practical support
The work you can hand over.
No complicated consultancy programme. Start with the jobs already taking too much of your time.
01
Admin & Communications
Reliable day-to-day support for the messages, documents and records that keep your business moving.
- Email and inbox support
- Customer and supplier follow-ups
- Document creation and formatting
- Letters, proposals and business documents
- Spreadsheets, data and CRM/customer-record administration
- Diary and appointment administration
02
Sourcing & Research
We research the market, compare options and help you find more competitive solutions — saving you the time of doing it yourself.
- Supplier research and stock sourcing
- Price and quote comparisons
- Competitor and business partner research
- General business research
We compare available options; final selection stays with you. The cheapest option is not guaranteed.
03
Purchasing & Operations Support
Practical purchasing, supplier and workload administration that keeps day-to-day operations organised.
- Purchasing administration and supplier coordination
- Stock, order and delivery tracking
- Supplier follow-ups
- Client-approved routine B2B invoice reminders
- Workload, task and operational-checklist organisation
Payment chasing is limited to client-approved routine B2B reminders. We do not prepare or process invoices, handle receipts or expenses, maintain accounting records, receive client money or carry out debt-recovery work.
How it works
From “I need to do that” to done.
You stay in control. We learn the task, agree the outcome and take care of the work. Nothing customer-facing goes out without the level of approval we agree.
Start with one task-
01
Tell us what is taking your time
Send the task, the deadline and anything we need to know. A messy list is fine.
-
02
Agree the scope
We confirm the outcome, what we need from you and the expected delivery date.
-
03
Receive a clear quote
You receive the price, scope and Terms of Business in writing. An enquiry is not an order.
-
04
Accept and pay securely
Once you accept, we send a SumUp invoice or payment request. Payment is completed on SumUp, never on this website.
-
05
Work begins
After any required payment and information are received, we complete the work and flag decisions that genuinely need you.
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06
Work delivered
You review the result. Useful instructions are captured so the next hand-off is easier.
Straightforward pricing
Buy back a few hours. Keep the value.
Start with one job or reserve reliable support each month. The scope and price are agreed before work begins.
One-off admin
£35/ hour
For a specific job, a busy week or a first hand-off.
- No monthly commitment
- Clear estimate before starting
- Two-hour minimum
Starter
£170/ month
Up to 5 hours for the admin that keeps returning.
- Reserved monthly support
- Shared priority list
- Simple monthly summary
Best place to start
Business
£330/ month
Up to 10 hours for steady weekly support.
- Reserved monthly support
- Weekly priorities
- Simple monthly summary
Plus
£640/ month
Up to 20 hours for a fuller admin workload.
- Reserved monthly support
- Weekly priorities
- Capacity planning
Prefer a fixed outcome?
These tightly scoped jobs are quoted upfront.
Quick Admin Fix£75One defined result, fixed price and one correction; up to two hours
Inbox Reset£149One mailbox, up to 1,000 messages; no replies or deletion without approval
Document Polish£79One supplied document, up to 10 pages and one revision
Lead Research£19525 sourced UK businesses matched to an agreed profile; no outreach
Monthly support is paid in advance. Up to 20% of unused hours may roll for one month while the plan remains active. Extra or urgent work is only added with written approval. VGN Business Support is not VAT registered, so no VAT is added to the displayed prices.
Founder perspective
Built around the reality behind running a business.
Running a business means much more than delivering the main product. There are websites to maintain, messages to answer, customers to support, projects to organise and hundreds of small jobs that still need doing.
VGN Business Support applies that practical operating experience to one clear service: take useful work off the owner’s desk, do it carefully and give them time back.
Founder-led and human-accountable. A person owns the work, checks important client-facing outputs and stays answerable for delivery. Appropriate AI or automation may assist suitable tasks within the agreed permissions.
Frequently asked
A few things to know before we start.
Still unsure whether a task fits? Send it over. If it is outside scope, we will say so clearly.
What can I delegate?
Start with practical administration that is repetitive, time-consuming or easy to describe: emails, documents, data, diaries, supplier research, approved purchases, stock and delivery tracking, client-approved routine invoice reminders, workload trackers and recurring follow-ups.
Is this bookkeeping, accountancy or financial services?
No. VGN Business Support provides administrative support only. We can send client-approved routine reminders about ordinary business-to-business invoices, but we do not prepare or process invoices, handle receipts or expenses, create or maintain accounting records, or provide bookkeeping, professional accountancy, tax, investment or lending advice, debt recovery, or regulated financial services.
Can you send emails, place approved orders or chase payments?
Yes, where the written scope sets clear permissions, suppliers, budgets, approval limits and communication rules. We can send agreed communications, coordinate approved orders and send client-approved routine reminders about ordinary business-to-business invoices. We do not hold client money, negotiate debts, make financial or credit decisions, provide legal debt-recovery services or collect regulated consumer-credit debts.
How are hours counted?
Time is tracked against agreed tasks. You receive a clear summary, and we ask before going beyond an estimate or your monthly allowance.
Do I have to sign a long contract?
No. One-off work is available, and monthly support runs one month at a time under the agreed service terms.
How do quotes and payments work?
First we agree the scope and send a written quote. After you accept, we issue a SumUp invoice or payment request. Payment happens securely on SumUp, not on this website, and work begins after any required payment has cleared.
Get started
What would you do with five hours back?
Tell us what is sitting on your list. We will reply with the simplest sensible way to take it off your hands.
01
No hard sell
02Clear scope and price
03Response target: one working day
business@vgnone.com Enquiries are open